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HomeBusinessCracking down on retail crime

Cracking down on retail crime

Times Team
By Times Team
July 6, 2025
Getting your Trinity Audio player ready...
Counties Manukau South Community Engagement Team’s dedicated staff take a hard stance against retail crime, says Sergeant Phill Moody. Photo supplied
  • By Sergeant Phill Moody, Counties Manukau South Community Engagement Team
Meet the team that’s focusing on cracking down on retail crime in our area.

My name is Sergeant Phill Moody, and I’m the supervisor for the Counties Manukau South
Community Engagement Team.

I have a team of five dedicated staff who also take a hard stance against retail crime. They want to be out in our community supporting our retailers and holding offenders to account.

Since my team and I began on this journey, we have held around 230 offenders to account for almost 1200 retail crime-related offences. Their offending alone equates to just over half a million dollars in loss of stock to the retailers they have targeted.

We recognise the significant harm this offending causes in our community and are committed to making a difference.

I encourage members of the public to report all suspicious activity in and around retail shops and centres.

It could even be the smallest detail you see during your daily activities that could greatly assist us in solving crime in the area.

I also encourage retailers to continue to report incidents in a timely manner with as much detail as possible and ensure CCTV footage is retained for police.

Unfortunately, in the past, there have been many missed opportunities for police to hold
offenders to account due to the loss of evidence, such as CCTV being automatically overwritten or deleted, or insufficient information recorded at the time.

Retailers can continue to report offences through the ‘Auror’ platform if it is available to them or by phoning 111 if the offence is happening now.

You can also report an offence online on the police website or call 105 if suspicious activity has already occurred. Remember, no detail is too small, and the information you provide could be a missing piece of the puzzle.
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  • Counties Manukau South Community Engagement Team
  • NZ Police
  • Sergeant Phill Moody
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